1. Use of Website
You must use our website only for legal and genuine purposes. You cannot hack, damage, or interfere with the site, attempt unauthorized access, or misuse any part of it. All content on the website—text, images, logos, designs—belongs to Cosmetics & Pharmacy and cannot be copied or reused without our permission.
2. Accuracy of Product Information
We aim to provide clear and accurate product descriptions. However, natural variations in color, scent, and texture may occur. All users must follow usage instructions correctly and perform a patch test before applying oils to skin or hair. Individual results may vary due to skin type and usage.
3. Pricing and Payment Terms
All product prices are listed in INR. Prices may change without prior notice. Payments are accepted through secure third-party gateways, and we do not store or access your card or banking information. Orders are confirmed only after successful payment.
4. Order Processing and Shipping
Orders are typically processed within 1–3 working days. Delivery time depends on your location and courier partner performance. Cosmetics & Pharmacy is not responsible for delays caused by external factors like weather, festivals, or courier issues. Customers must provide accurate delivery details during checkout.
5. Return, Refund, and Replacement Policy
We accept returns or replacements only if the product is damaged, leaked, defective, or incorrect. Issues must be reported within 48 hours of delivery, along with mandatory photo/video proof. Used, opened, or tampered products cannot be returned for hygiene reasons. Approved refunds will be processed within 5–10 working days.
6. Intellectual Property Rights
All content displayed on our website—including product descriptions, images, branding, packaging designs, and website layout—is the exclusive property of Cosmetics & Pharmacy. Users are strictly prohibited from copying, distributing, modifying, selling, or reproducing any content without written consent.
7. User Accounts and Responsibilities
When creating an account, you must provide accurate information and keep your login details confidential. You are responsible for any activity that occurs under your account. If you suspect unauthorized access, you must notify us immediately. Cosmetics & Pharmacy is not liable for damages arising from compromised accounts.
8. Limitation of Liability
Cosmetics & Pharmacy is not responsible for skin reactions, allergies, or health issues resulting from improper use of oils. We are also not liable for losses due to courier delays, wrong address entries, or third-party website links. Users must read instructions and use products responsibly.
9. Third-Party Website Links
Our website may include links for convenience, such as payment gateways or external resources. These websites are operated independently, and we are not responsible for their content, policies, or services. Users must visit them at their own discretion.
10. Updates to Terms & Conditions
These Terms & Conditions may be updated anytime to reflect changes in our business or legal requirements. New updates will be posted on this page with the latest revision date. Continued use of our website means you accept the updated Terms.